It’s estimated that more than 141 million people will use mobile payments by the end of the fiscal year, an almost 40 percent increase from 2010 figures. The value of mobile payment transactions is also expected to exceed $86 billion, most of them deriving from developing nations like Kenya and the Philippines where less developed banking infrastructure have led to a relatively high mobile phone explosion. And this mobile market continues to grow.
After reading a Bloomberg article about an Afgan woman who tolerated a beating from her husband when she smuggled a cell phone, I thought about how mobile phones can also be used as a form of social liberation from the traditional gender roles. A mobile money specialist Aleeda Fazal says, “in the Afghan woman’s mind, mobile technology helps her to keep in touch with friends and can help her be entrepreneurial… in the Afghan man’s mind, the technology means he loses control of the woman.” Indeed, for a woman in the developing world, telecommunications and wireless phones can be life changing. They can be used as an outlet of information (i.e. SMS with prenatal care/ tips), offer banking services (giving financial freedom), and can help women organize/ communicate with each other (i.e. texting when communal water tap is open). Through mobile banking women can be safe from being robbed, can pay utility bills and school free (through M-Pesa), and transfer money to relatives.
But it’s perhaps in these developing countries where local news remains undermined by corruption, governmental interference and widespread censorship that the revolution in telecommunications can take hold. With the widespread use of mobile phones, surely more people will gain access to the Internet via mobile phones. Mobile phones may be a hindrance for viewing complex, non-vide information, but in the end, the oppressed will find out the truth. It is clear in the recent “Arab Spring” that mobile phone users played a key role in updating their twitters and facebook to communicate ideas and spread information. Is this the new type of journalism? In this case, in politically contentious environments, journalists are not objective rather they take sides on all kinds of issues. Furthermore, using social media as a mass reporting, networking device often “conflates journalism and public relations” and “merges with fact, innuendo, and rumor… reported as truth; unverified political speculation mixes with individual political ambition and party agendas. Receiving headlines via text and twitter updates let journalists in developing countries report spot-news events after they happen, but often spend little effort on the investigative work or developing the traditional watchdog role that comes with in-depth reporting. Mobile phones are an increasingly important news source and tackle the problem of when radio waves are blocked by countries like Zimbabwe.
Will it be harder for new consumers raised in oppressed environments filled political propaganda know what news is when it is delivered via a smaller screen of a mobile phone? Will technology be successful in spurring political action and motions for equality through citizen journalism? Will access to the Internet and unlimited information help solve the media problems in corrupt countries? By providing the population (especially women) with information and resources that were once denied, cell phones are an important tool to narrowing the disparities between genders, classes, and ethnicities. As mobile phone usage in the world increases, and as more women in cultures with deep gender divides acquire their own handsets, this could ultimately be an empowering development that seeks to create a more equal, efficient, and prosperous society and prevent developing countries from falling further behind its developed counterparts.